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How to Create a Banking App and Succeed

banking app

Between big data and blockchain, advanced analytics, and the rise of open banking APIs - and, yeah, COVID-19, how we bank has forever changed.

Past efforts to transform the banking sector have been stifled by security concerns, compliance requirements, and the limits of monolithic systems. Banking is finally changing - at a break-neck pace. Which means, transformation is more challenging than ever.

In this article, we’ll show you how to create a banking app customers love. We’ll also talk emerging trends, essential tech, and walk you through the process of bringing your idea to life - one step at a time. Let’s dive in.

Online Banking Today: Key Trends

Before we dig into the steps of how to make a banking app, let’s go over the major forces at play and how they’re shaping the future of online banking.

Banks Must Compete for Loyal Customers Like Everyone Else

According to the 2020 Digital Banking Report, financial services firms self-reported their digital transformation maturity fell from where they were in 2019. Analysts found that data, innovation, and analytics maturity saw the most significant drops within that time frame.

These findings underscore the urgent threat from new entrants like digital banks, fintech startups, even big tech - taking on long-standing pain points and evolving expectations by putting customers first.

Standard fare in any other industry - but legacy banks haven’t really had to compete with anyone but themselves. Much like utilities and government agencies, banks were protected by the fact that customers had nowhere else to go. Until now.

Legacy banks must rise to the occasion and find new ways to educate and support customers - or lose them for good.

It’s Omnichannel or Die

Omnichannel experiences aren’t new.  Enter “omnichannel for banks” into Google, and you’ll see that one of the top headlines reads “omnichannel: the new normal for retail banks.” It’s from 2013... 

Eight years on, many banks haven’t moved beyond multichannel. 

Per IBM, the core focus of multichannel banking is providing information and services in multiple places. While it does span multiple channels, it doesn’t necessarily mean they all work together. 

Omnichannel, by contrast, zooms out, and focuses on building a cohesive experience around the customer. It’s less about specific channels than it is about using data to understand customers and directly address problems, needs, and wants at any given touchpoint (image source)

Omnichannel mobile banking app

According to PwC’s 2021 Customer Banking survey, 72% of respondents said it’s important that banks connect digital and in-person experiences, yet only 60% say their bank does omnichannel “right.” The report also found that most customers want their banks to introduce new products/services.

But - it’s important to understand that new services, no matter how well-designed, aren't worth much if they’re not fully-integrated with the rest of the stack. Ultimately, it’s less about the channels themselves than it is about building flexible systems of engagement that change alongside your customers. 

Empathy is Essential

Salesforce predicts that long-term empathy toward customers will drive long-term differentiation - and by extension, loyalty. 

Part of it is about developing services that reflect current challenges/needs. Think debt collection strategies or community support programs that help customers regain financial stability and maintain their footing long-term.

But it’s also a matter of agility, with-banks under increased pressure to offer personalized solutions and pivot on-the-fly when circumstances suddenly change. 

Digital-first financial institutions are taking cues from other industries, developing banking services that cater to specific market segments and respond to current challenges - and some legacy banks are following suit.

For example, Ally Bank started reimbursing overdraft fees in early 2020 before ditching them for good. More recently, TD Bank announced a new no-overdraft fee account and said it was in the process of revising its current overdraft policy on all accounts. 

There’s Daylight, a digital bank that caters to the LGBTQ+ community, Greenwood, which targets Black and LatinX customers, and Purple, which was designed for people with disabilities.

Sure, retail banks have been a lifeline for pandemic recovery - from forbearance programs to PPP loans. But, the decision to keep kind practices in place post-COVID or return to “normal” will impact the future of your brand - for better or worse.

Establishment firms must ditch business models that profit off customers when they’re down and policies that limit access to critical resources. With more choices at their fingertips, customers won’t stick with banks that don’t care - bad news for banks stuck in the past.

Why Invest in an Online Banking App Right Now?

COVID may have forced banks to modernize, but the shift was inevitable. As Futurum Research puts it, modern customers don’t just use digital - they are digital.

digital banking

And as we’ve seen with retail, food delivery, and yeah, many of our jobs, online banking is now the norm and there’s no turning back. 

According to research by JD Power, 37% of retail banking customers reported increasing their use of their bank’s mobile app during the height of the COVID crisis, and nearly 50% said they preferred making deposits from their mobile phone to any other method.

Another recent report from Citi found that over 90% of users prefer apps to visiting a branch in person, and 68% of Millennial respondents believe smartphones could soon replace physical wallets. And while most banks have a mobile app, they face pressure from both customers and competitors to do better. 

IDC predicts more customers will move away from traditional firms in favor of innovators that prioritize the customer experience and offer more than the basic mix of checking accounts and CDs.

Things like virtual wallets, robo-advisors, and instant transfers make banking easier on customers. On the backend, built-in CRMs, real-time insights, and tons of data make it possible to orchestrate personalized experiences - across all channels, products, and programs.

The point is if you don’t build a banking app customers love ASAP, they’ll drop you for more innovative competitors.

Need help bringing your banking app into the future? HuskyJam experts can create innovative iOS, Android, and web apps, use machine learning to automate business processes, and more. Get a free estimate of your project within 24 hours.

Examples of Successful Online Banking Applications

Here’s a look at some of the banking applications currently leading the charge with intuitive interfaces and innovative features:

Bank of America

Bank of America is one of the biggest legacy banks in the game with one of the best mobile experiences around. The app is attractive, easy-to-use, and includes a full suite of banking features. But, interest rates are low (even for a legacy bank). And customers may be subject to overdraft fees and hidden charges. Key features:

  • Security. If the bank detects suspicious activity, they'll reach out to confirm recent activity. You're also not responsible for fraudulent charges, provided you notify the bank within 60 days. Additionally, you can set travel notifications from inside the app, so you're not locked out of your account when you're far from home.
  • Erica Virtual Assistant. Erica, Bank of America's in-app virtual assistant, provides 24/7 support. "She" can help users pay bills and locate transactions, surface insights, and offer financial guidance.
  • Instant Transfers. Bank of America allows users to send and receive money through Zelle with an email or phone number and instantly transfer funds between Bank of America accounts.

Ally Bank

Ally Bank is consistently ranked as one of the top banks in the U.S., offering competitive rates, mobile deposits, and built-in budgeting tools. Key features:

  • All-in-one account management. Ally's app allows you to track all of your accounts in one place - checking, savings, your IRA, CDs, etc. You can trade stocks, track investments, and quickly access tax forms and statements. The best part? You only have to log in once. 
  • Free Investment Tools. Ally offers an AI-powered Managed Portfolio that allows users to start investing with just $100 and doesn't charge any advisory fees. They also set aside 30% of your portfolio as a buffer against volatility. You can also enroll in self-directed trading - there's no account minimum and they don't charge a commission. 
  • Card Control. Ally's mobile banking app includes Card Control, a feature that allows customers to customize their debit card settings. Users can set spending limits and control notifications.

Varo

As the first mobile-only national bank, Varo is all about helping customers improve their financial situation by removing fees and minimums that often prevent people from reaching their financial goals.  It’s unique in that it’s been able to compete with much bigger names by focusing on experience. The app offers the usual suite of features, plus several perks you won't find at, say, Bank of America or Chase. Key features:

  • Financial Management Tools. App users can sign up for automated savings tools like Save Your Pay, which automatically transfers a percentage of each direct deposit to savings. There's also the Save Your Change program, in-app budgeting tools, and cash flow projections that make money management easy.
  • No Hidden Fees. Varo doesn't charge for foreign transactions, maintenance, or even overdrafts. And, while Varo is mobile-only, customers can access any Allpoint ATM for free.
  • Cash Advance. Varo Advance allows users to borrow small amounts (up to $100) before they get their next paycheck - similar to a payday loan, but with   
  • High-Yield Savings Account. All users can open high-yield accounts with no minimum deposit-though users with an account balance under $10k stand to reap the highest yields. 

Capital One

Capital One is best known for credit cards, but it has expanded into mobile banking in recent years. The bank doesn't charge monthly maintenance fees and its long-term CDs and Performance Savings account offer competitive interest rates (but not the best). Still, Capital One makes it easy to pay bills, check your credit score, and deposit checks. Key features:

  • All-in-one account management. Capital One's app lets you view all accounts from one user-friendly dashboard. That includes bank accounts, IRAs, and credit cards, as well as auto loans and mortgages.
  • Financial management tools. Capital One customers can track their credit score for free, monitor their purchase history, and redeem cashback rewards from qualified credit card accounts. Users can also sign up for push notifications to stay on top of any changes to their account/credit history. 
  • In-Person Support. Customers craving an in-person banking experience can visit a Capital One Cafe - which offers coffee, free WiFi and a space to relax while learning about financial products during typical banking hours. 

Axos Bank

Axos is an online-only bank with a mission to break down the barriers associated with traditional banking. The bank is focused on understanding customers’ specific financial situations and working with them - on their own terms. Key features:

  • 24/7 Remote Support. While they don’t offer in-person banking, Axos customers have plenty of ways to get in touch - 24/7 phone support, in-app messaging, chat, and Twitter - making it ideal for those who already avoid the local branch.
  • Unlimited ATM Rebates. Because it doesn’t have its own ATM network. Axos Bank offers unlimited ATM rebates in the US to its customers to cover the costs. 
  • Wide Range of Services. Along with the usual mix of personal banking products, Axos offers self-directed trading, robo-advisor managed portfolios, mortgages, auto loans, and several commercial products.

In our special guide, we look at 9 of the best FinTech mobile apps on today’s market. Click through to check out our picks.

Key Features of Banking App

Banking apps have been around long enough that users expect them to perform a basic set of tasks. While the following features might not be on the cutting edge of innovation, you can't build a successful mobile app without them. 

1. Security 

We're talking fintech, so security is the number one priority. Security features should be built from the first line of code and make it easy for your users to stay safe. Consider integrating biometric authentication, SMS authentication, or voice recognition. 

2. Account management tools

Customers want to complete transactions from their phones. Think paying rent, transferring money, making deposits, checking their account balance, etc. 

3. Access to Customer Service

Part of building a digital banking experience is providing plenty of ways to get help. In-app live chat during business hours, chatbots that offer 24/7 support, and accessible knowledge base content represent potential solutions. 

4. Local branch & ATM map

While much of the modern banking experience happens online, integrating digital and physical interactions is a step toward securing a competitive advantage with customers. Why not make it easy for customers to find the nearest branch or ATM?

5. Instant payments

According to JP Morgan's 2021 Digital Banking Trends report, real-time, contactless payments are on the rise. The firm saw more customers adopt Chase QuickPay with Zelle to split bills and send money to family and friends. Those who were already using real-time payments increased the frequency of use.

Advanced Features of Banking App

Besides the basic features outlined above, many advanced features can go a long way in enhancing the customer experience.

mobile banking app

Here are a few rising trends you may want to consider:

1. Personal finance management tools

Consider integrating saving, expense-tracking, investing, and budgeting tools to help customers manage their finances with ease.

2. Robo-advisors

Robo-advisors are gaining traction due to their low fees, ease-of-use, and low barrier to entry.

3. Impact accounts.

Impact accounts help customers keep tabs on their carbon footprint,  provide advice on budgeting and saving, and keep the customer up-to-date on community-building initiatives and the work of not-for-profits.

4. Text-based banking

Text-based banking is becoming more common - it's a convenient way to perform basic tasks without launching an app. For example, Capital One sends out alerts if it detects suspicious activity. Users can confirm out-of-character purchases or report fraud with a simple "YES" or "NO" reply.

5. Debt management tools

Apps like Wally, Mint, and Pocket Guard have long helped customers manage their money. These apps help users track expenses and tackle debt using data-driven suggestions for paying back what they owe. All-in-one solutions are an opportunity to deepen your connection with customers and provide friction-free tools for improving their financial situation.

6. Smartwatch support

Send alerts to keep customers updated on what's happening inside their accounts or share special offers. Or, send directions to nearby ATMs to users' devices.

Tech Stack in Banking App Development

Often, companies choose their tech stack based on what’s trending, rather than which technologies will help them reach a specific goal(s). But, as Forrester points out, technology doesn’t just support business value, it shapes it. Here’s a look at the key technologies used to develop mobile banking apps and how banks are using them to create value.

Artificial Intelligence/Machine Learning. Today’s banks deal with a deluge of data - both structured and unstructured - containing insights related to bank transactions, and online behavior, app usage, etc. Combined with AI/ML, those insights can transform the entire customer experience.

AI-powered support tools like chatbots with ML and NLP capabilities respond to incoming queries around the clock and allow agents to focus on high-value tasks. Implemented correctly, AI chatbots reduce support costs, prevent churn, and capture valuable insights that can be used to improve the experience.

It can also unlock new revenue streams - like "robo-advisors" or intelligent ETFs--without the time and expense of hiring and training new staff. Additionally, these AI-based services save customers money and give more people access to investment advice - minus the hedge fund manager.

Internet of Things (IoT). According to Deloitte, many firms are leveraging IoT data to improve products, pricing, and customer experience. Integration with wearables and digital wallets is enabling customers to pay for goods from more devices and receive customizable alerts. 

With the IoT, banks can now capture more data and use it to improve fraud detection, underwriting, personalization, and more.

Blockchain. Blockchain, the underlying technology behind many cryptocurrencies, is increasingly being used by traditional banks to securely store transaction records and other sensitive data. It also stands to save organizations a lot of money. Blockchain eliminates the need for a central authority to certify assets - allowing banks to slash operational costs, while also enabling real-time transactions between financial institutions - so customers get paid faster. 

The technology is also opening up new lending models and removing traditional gatekeepers. Think peer-to-peer lending or crypto-backed loans like those offered through SALT Lending

Process Automation. Accenture research found that the North American banking sector could save $140B by 2025 if they embrace automation in the near term. According to McKinsey, 43% of bank working hours can be automated using currently available technology. 

For example, US Bank saw digital account signups increase by 200% by cutting the time it takes to open a new account in half. The bank analyzed front-end UX - then used the findings to shorten opening time by two-thirds - tripling account openings in a matter of months. 

Robotic processing automation (RPA), along with AI/ML, can eliminate silos across systems and functions. This is critical for solving many of the workflow and regulatory challenges that blocked past transformation efforts.

MicroservicesMicroservices are an architectural style that breaks an application into several interrelated services organized around specific business functions. Microservices enable banks to develop solutions faster and add/modify services as requirements change. 

APIs. APIs allow apps to communicate with each other and access data from other microservices, operating systems, and external apps. For banks, APIs are key in building the robust data infrastructure needed to support your omnichannel strategy.

To learn more about how HuskyJam helps bring clients into the 21st century, check out our portfolio.

How to Create a Mobile Banking App: 10 Steps to Include in Your Roadmap

Developing a banking application involves a lot of research, planning, and moving parts.

Developing a banking application

Here’s what you need to know about how to build a mobile banking app:

1. Learn the Unique Requirements of the Space

The first thing you’ll want to do is get a clear picture of what you’re up against in terms of regulatory requirements. Key areas to look at before moving forward:

Regulations

Financial services companies operate in a complex regulatory landscape. On the privacy side, there’s the GDPR, CCPA, and now SHIELD. There’s the Fair Credit Reporting Act (FCRA), PCI DSS Compliance, the CAN-SPAM Act, and many more. 

Strict compliance requirements dictate everything from how banks process payments and prevent money laundering to the language in their marketing copy and privacy protections.

Security 

Developers must embed security into the app from the very first line of code.

  • Data encryption. Algorithms like SSL and 256-bit encrypt data and can only be decrypted by an authorized user with the encryption key.
  • Repackaging protection. Look for tools that prevent hackers from repackaging app - or obtaining a copy, unpacking it, then repackaging it with malicious functionality.
  • AI-enabled threat detection. AI-powered threat detection software can help banks proactively identify vulnerabilities a hacker might exploit and flag them to cybersecurity teams. Some tools can automatically address problems and predict 
  • Source code obfuscation. Source code obfuscation is the process of deliberately making source code hard for humans to analyze and understand while preserving its functionality.

Consumer privacy

In addition to meeting consumer privacy regulations, banks also must contend with the fact that customers aren’t always proactive in protecting themselves online. Note that most apps pose at least some level of risk to consumers.  A recent report from The Synopsys Cybersecurity Research Center found that of the 107 banking apps they reviewed, 88% had some sort of known vulnerability. 

A few things you can do to protect your customers:

  • Use blur view. Banks can implement blur view to obscure sensitive information when users switch between apps. That way, if they accidentally open 
  • Disable auto-inputs. Developers can disable auto-inputs in fields where personal information can be entered, preventing third-party malware from extracting sensitive information from the app. 
  • Embrace biometrics. One of the key pain points for consumers is, often, they want to stay secure, it’s just that juggling a roster of increasingly complex passwords is a frustrating experience. Embedding fingerprint, face, or voice recognition can make it easier for customers to stay safe, without the added friction.
  • Implement in-memory storage. Online banking applications use in-memory storage to ensure that any data transmitted to the customer is cleared the moment the end-user deletes the app. So, if a customer is hacked, their data can’t be retrieved by bad actors.

2. Audit Your Digital Maturity Level

Next, you’ll want to get a baseline of where your digital strategy is right now. The process is easier if you break it into smaller chunks. While yours might look different, here’s a basic outline based on this Deloitte framework, which breaks digital maturity into seven “digital pivots.” 

Infrastructure 

It all starts with a flexible, secure infrastructure that can scale up or down on demand. Focus on:

  • Breaking your monolithic app into smaller microservices
  • Migrating to the cloud
  • Developing a network of connected APIs

Data mastery

You must be able to capture, analyze, and activate data from all channels - or the whole thing falls apart. Your goal is to make data central to your entire business strategy and use to streamline workflows, build better products, and improve the customer experience. Focus on:

  • Creating a data-driven company culture
  • Democratizing access to customer insights
  • Operationalizing data
  • Using data to inform product offerings/service strategy
  • Embedding data-driven insights into the tools employees use on the job

Putting together digitally-savvy teams 

Here, you’re bringing your team up to speed and refining your recruiting, onboarding, and training processes. The goal is to get ahead of future skills gaps so you won’t fall behind when someone quits or gets sick. Focus on:

  • Building a talent pipeline
  • Creating an outsourcing strategy 
  • Hiring freelancers 
  • Establishing partnerships with other businesses—think payments startups, AI companies, etc. 

Ecosystem engagement strategy 

Next, you’ll need to develop a plan for working with these different groups to ensure you get the most out of your investments. Focus on:

  • Creating a communication plan
  • Establishing universal quality standards/governance
  • Deciding what projects to keep in-house and which ones to outsource
  • Co-creating solutions with partner companies
  • Making sure new solutions are compatible with some competitor solutions

Establishing intelligent workflows

Here, the aim is to implement and improve processes and technologies to streamline workflows and bring more value to consumers. Focus on:

  • Developing standards/governance
  • Identifying opportunities for improvement
  • Automating processes that free up resources for high-value tasks
  • Automating high-risk activities like resource allocation, cybersecurity, maintaining compliance
  • Ensuring that AI/automation directly support business goals

Unified customer experience

This stage is about making sure you’re delivering a seamless experience across all channels - core banking services, chatbots, loan applications, etc. Focus on:

  • Developing an omnichannel strategy 
  • Creating a system for capturing Voice of the Customer (VoC) feedback and using insights to drive improvements.
  • Maintaining 360-degree visibility into customer journeys

Agile business model

Finally, you’ll want to shift toward a business model that can pivot in real-time. Focus on:

  • Expanding your service offerings
  • Unlocking new revenue streams
  • Co-creating new solutions with fintech companies
  • Establishing a strategy for capturing and responding to customer feedback 
  • Embracing AI/ML solutions that enable real-time decision-making based on market conditions/competitive landscape.

3. Run an In-Depth Competitive Analysis

Make a spreadsheet that breaks down your direct competitors’ existing offerings to get a sense of what belongs in your mobile banking app. At a minimum, you’ll want to look at the following categories:

  • UI. Download competitor apps to get a sense of the look and feel of their solutions. Is it an intuitive experience? Are there certain features you find confusing? How do different features and channels work together to create a unified experience - or not?
  • Basic features. This is the stuff people expect from any banking app - security & fraud protection, account management features, checking/savings, etc.  
  • Advanced features. What features do competitors offer that exceed expectations? What tech are they using to make it happen - you might look for case studies/press releases to find out.
  • Gaps. What features are missing from competitor banking apps? 
  • Shortcomings. What features/products fall short? Look at Bank of America - they’ve done a great job creating an intuitive user experience, yet still charge overdraft fees that accumulate until the customer is back in the black. 

Repeat the process with your indirect competitors - which may include other mobile apps for digital banking, payments companies, and crypto startups. Remember, it’s about getting ahead of the curve so you can offer solutions your customers can’t find elsewhere.

4. Get to Know Your Customers -- Like Really Well

If you’re going to start a banking app, keep in mind, the goal is making the customer experience as painless as possible. What problems are you solving? What opportunities are you trying to capitalize on? Aim to uncover as much information as you can about what customers want before start developing a mobile banking application.

You'll want to:

  • Interview existing customers
  • Embrace social listening - competitor mentions, questions, conversations happening among your target audience
  • Review support desk tickets, reviews, communication records, feature requests

Once you’ve done the initial research, you’ll want to dig deeper and continue defining your audience, grouping them into segments, and mapping their journeys. 

5. Decide What to Build First

Before you start a mobile banking app from scratch, be sure to address any foundational elements of your digital transformation that need to be reworked or replaced before adding new features to the mix. Now is the time to migrate on-premise solutions to the cloud, clean up and connect your data ecosystem, make sure the entire network is secure, etc.

From there, you’ll want to:

  • List the features you’d like to improve
  • Identify new service opportunities
  • Create an outline of how features will be organized
  • Prioritize high-impact areas first. Those include infrastructure upgrades, security & compliance, and solving urgent customer problems.

6. Assemble Your Team

Take stock of your in-house team. Ask yourself:

  • Do you have people with the right experience? 
  • Do you need to make any new hires?
  • How much time/resources do you need to invest in retraining/onboarding to achieve the target outcome?
  • Are there gaps in terms of talent/experience?

If you don’t have an in-house team, your best bet is working with a software development company with experience building banking apps. 

Though it’s important to define project requirements and what you’ll need to make it happen - on-time and according to plan. Think - experience with specific programming languages, Agile maturity, industry knowledge, language proficiency, etc. This will help narrow your search and find a provider who can deliver on the vision.  

7. Choose Your Tech Stack

Your tech stack is informed by several factors - your business goals, as well as customer needs, pain points, and preferences. Keep in mind, it’s better to focus on what you hope to achieve, rather than requesting that developers use a specific programming language or technology.

If you’d like to dive deeper, check out our comprehensive guide to choosing a tech stack for mobile app development.

We’re happy to discuss your project and recommend the best technologies to use to make a mobile banking app that aligns with your - and your customers’ - goals.

8. Develop and Test a Prototype

Use the data you’ve gathered to create a prototype. You might start by putting together a wireframe to sketch a home screen, users’ accounts, personal dashboards, and core features. Then, use the prototype to validate your idea and collect early feedback so you don’t waste money on features that don’t align with customer needs.

Some banks might opt to run an Agile pilot program and gradually train internal departments to leverage new solutions and follow new practices. This approach works well in institutions with a lot of internal resistance to change, helping leaders gain buy-in by demonstrating benefits in action.

9. Build and Launch the App

Once you’ve validated the results from your prototype, it’s time to build, test, and launch your mobile banking app. 

10. Capture Feedback and Use it to Improve

Launching your app is just the beginning. You’ll need to continuously capture customer feedback and use it to improve existing features and build new ones as audience needs evolve.

At HuskyJam, we provide full technical support for your product post-launch. We’ll ensure user feedback is processed and implemented - fast. That way, you’re always a few steps ahead of the competition.

The Cost of Developing a Mobile Banking Application

We’ve gone over banking trends and the forces driving them. We’ve looked at essential features and tech investments sure to impress your customers. Now, it’s time to talk price. If you’re building from scratch, you’ll need to invest in the following areas:

  • Business analysis
  • UI/UX design
  • Frontend development
  • Backend development
  • Mobile development
  • Quality assurance
  • User testing
  • Ongoing maintenance and support

As we point out in a different post on developing a fintech application, another key factor is how much you’re paying your development teams. 

Hourly rates vary by country.  Here’s a breakdown of what you can expect to pay by region.

  • US: $120-150
  • Asia-Pacific: $25-40
  • Western Europe: $50-100
  • Eastern Europe: $35-40
  • Latin America: $50-65

Unfortunately, it’s hard to nail down a definitive number for how much it costs to develop an online banking application. The median cost to develop an MVP breaks down as follows, assuming it takes ~640 hours: 

  • US: $86k
  • Asia-Pacific: $29k
  • Western Europe: $48k
  • Eastern Europe: $24k
  • Latin America: $37k

And developing a banking application will cost at least $100K.

Keep in mind, rates aren’t everything. You might think you’re saving money by shipping your product off to the lowest bidder, but this approach will come back to bite you. The main thing is looking for a partner invested in creating value for you AND your customers, even if it means paying more. 

Ready to estimate your fintech project? Fill out the form, it’s fast and free.

Final Thoughts

Banks face a tough road ahead between the new pressures brought on by the COVID era and the Fintech companies rapidly gaining ground. But, they also have a rare opportunity to redefine banking - if they embrace the transformative solutions they’ve avoided for so long.

Those organizations that rise to the challenge will become the “legacy banks” of the future - but only, if they make their customers a long-term priority.

Still not sure how to build a mobile banking app? HuskyJam experts can help. We’ll help you assemble an all-star development team, select a winning tech stack, and bring your big-picture plan to life.

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